I apologize for any misunderstanding regarding the services you’ve been receiving from our company. There are no commitments with the free product you ordered however there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process – on the sales page, the order page, the confirmation page and the thank you email. It is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren’t treated fairly please call me directly at 435-773-1795, or email me at , I will be happy to address your concerns ASAP.Sincerely,Online Customer Support